Your trusted auto glass experts in North Seattle!

  Took it in for a broken front windshield got it replaced and fixed in an hours time very friendly staff

  Great service. Took my car in to have the weather stripping around the front windshield reattached. The did it in 10 min while I was waiting. Super friendly and helpful

  No Quality Auto Glass is more like it. Absolutely incompetent and arrogant about it. They literally told me: "Most people think insurance is to return your car to the way... read more it was. It's not. It's just to get you going." By state law, the opposite is true.
In short: My windshield was broken. My insurance recommended Safelite but they had a backlog so I tried Quality Auto. I asked them if they worked with Safeco and they said yes. Car in question: BMW 528i
1. the get in a crap Chinese windshield with 6 generic wire connectors, none of which fit my car.
2. By the time I find out, they have already glued in the windscreen.
3. They have recovered the connectors from the old windscreen and want to "make it work". They refuse to call Safeco, insist that this is the best they can do. I say "ok, go ahead, but don't f'up the car wiring (in case this happens again), keep all wiring modifications to the windscreen, and everything has to fit back the way it was. "OK"
Result:
1. The trim from the windscreen is gone at the bottom. They claim it was old and fell apart, my fault, and not part of the repair.
2. The trim panels over the rear pillars inside are gaping an inch open, over a rat's nest of wires. They claim it is because they are brittle, my fault, not part of the repair.
3. They snipped the connector off of my car and crimped on generic connector to fit the generic Chinese windscreen. Now if I ever get a new windscreen it's not going to fit, and someone's going to have to attach generic connectors because they buggered up my car.
4. One of their connectors is a bare metal spade lug, uninsulated, jammed up against the metal body
5. They lost one of the caps from my driprail. This should not even have been part of the repair.

  Logan and Cody were very helpful in helping my fill a crescent windshield chip and kindly didn't charge me. It's nice to come across such genuine customer service. Thanks guys!

  Man, what good luck I had choosing Quality! I drove in without an appointment to investigate a loud bang whenever I closed the trunk of my Chrysler minivan.
Cody looked... read more at it immediately and saw that the rear trunk window was on the verge of blowing out! The caulking had deteriorated, and my window was literally holding on by one thread. They took the window out, cleaned it up and replace the caulking all within 45 minutes of my arrival. I was in and out in less than an hour! The best part of all was the price! I was charged mostly for their labor!
If I had been driving on I-5 and hit a pothole who knows what would have happened.
I highly recommend this place and Cody who was wonderful. They took care of Grandma!

  Quality auto glass was very professional when addressing the chip in my windshield, I would highly recommend them for all auto glass repairs. Joe was especially helpful and excellent at... read more answering all my questions.

Matt

  I was On road trip from Las Vegas to Canada. A car passed me in a road work area and flung pebbles at my windshield. I stopped in... read more Seattle to visit family and Quality Auto Glass was able to stabilize the windshield chips so that they would no get any larger. They did a great job, were quick, and were able to help me the day I called.

  Cody and his team have helped with countless windows and details with all of my cars and trucks. Great for the company truck as he can usually get it done... read more next day

  Helped us figure out the issue with a windshield replacement that was done by another shop and gave good advice without charge so that we could get safely back to... read more the shop that did the initial installation. Good business and great accommodating staff. Highly recommend. Thanks!

  2nd time window was smashed and they could fit me in ASAP and had my window available. They do a job cleaning up glass and looks brand new